Reviews
سامر
Review On Sep 01, 2018
اسوء تعامل مع فرعنك بالعين مول عند طلبي وجبتين فاهيتا بقيمه ٧٩ درهم و بيرجر بقيمة ٥٠ درهم
عند تقدمي للدفع طلبت استخدام الخصومات لدى شركة الاتصالات سمايل اشتري واحد والثاني مجانا
تفاحئة من الموظف انه قام بخصم وجبة البيرجر بدلا من الفهيتا
علما بأنني متعامل مستمر
قررت بعد هذه التجربة عدم التعامل مع هذا المطعم و استبداله بشلي
Phil P
Review On Aug 06, 2017
It was the worst customer service experience I have had in Abu Dhabi. It started with a disappointment that the menu was limited for the Groupon deal. We asked what was available with our Groupon voucher. After finding out, we decided not to use the voucher but to buy what we wanted and save the voucher for another occasion. However, before we ordered, we asked for the voucher back, only to be told that it had already been redeemed as it was "company policy" to do so. The manager then was really offensive and said it was because "people" often tried to use the Groupon vouchers twice. This was quite insulting. However, the manager offered to sign the voucher, so we could use it elsewhere, and initially wrote that the voucher had been redeemed accidentally. This was basically untrue as he had already stated that it was "company policy" to redeem vouchers before the customer orders. I am extremely disappointed by Applebee's and I sent a message through "contact us" on their web-site, but without any response. My wife and I were extremely upset and humiliated and I am telling this experience to all of my colleagues and friends.
Jaime adrian
Review On Jul 03, 2017
The food might not be the best or the tastiest or always the freshest, but it's most definitely the best value for money food I've ever had in UAE .The steaks are well cooked to your liking and the seeafood comes in sufficient portions. They offer some of the tastiest rice I have tasted which is the Primavera rice and they have some incredible dessert items like the Blondie and the Double brownie. They offer refillable cocacola and they have a mean apple sangrea if you're in the mood!
The service is one of the most consistent things in applebee's the waitresses are really nice and they will remember you and your orders if you're a regular customer. They will help you at every step of your experience and the managers will take your feedback seriously and will do everything they can to make your dining experience an enjoyable one.
My last visit was to Al Ain Mall branch and I was served by Eizel and she was really nice and made a nice conversation with one of the managers, her name was Jennifer and she was lovely as well ... I got a free dessert at the end, and my main course was the Shrimp trio for which I've changed the rice into primavera rice and it was amazing.
There's no doubt that Applebee's sets the bar for mid-range dining and it offers one of the friendliest atmospheres for dining in UAE whether you're single, with friends or even family.
Nina sampilo
Review On Jul 03, 2017
It was a family Dinner , Nice ambiance and the food is great in average price. Staff are friendly. One of our best experience is The Manager Mr. Samy is very friendly, accommodating and like he has a 101% patience with the customers. Keep Up!
Helena arman
Review On Jul 03, 2017
When you're craving for a steak applebee's is the best restaurant that i can suggest so far.. they served a very nicely seasoned and mouthwatering steak that can add more in your cravings while you're waiting for your order.. apart from that mashed potato will always a suitable side dish for that.. staff are very helpful as well even they are always busy they are trying to attend in all guest needs.
Larry benny
Review On Jul 03, 2017
Fantastic place to eat with a big family. Very friendly and professional staff. They cook a fantastic blue rare steak. We have a family of eight and they set up a table with almost no delay. Thanks for Jenny and Samy the manager on duty for tacking care of our needs
Umar
Review On Jul 01, 2017
Applebee's Al ain was One of my favorites restaurants but I feel disappointed after I invited my friends there and I got such as this kind of food quality, service
For sure I'll not come back there anymore, I'll not recommend to my friends anymore
Khaled
Review On Jun 21, 2017
Amazing food , service
Ryan C Cerda
Review On Jan 06, 2017
been going there for the short ribs and burgers since last 4 years. Never fails to deliver the right cut of meat, done to ur liking. The mojitos are also good.
Ryan C Cerda
Review On Jan 06, 2017
yooomanoookman
Review On Jul 08, 2016
روعه واكلاتهم لذيذه
ahmed
Review On Apr 14, 2016
التأخير في التوصيل وبرودة الطلب لم يكن ساخنا
Ateeq
Review On Sep 11, 2015
this the best place I eat in it